Pause the cycle. Keep the washer off while you inspect the external water supply and hoses.
Plain-language answer
What the 4C or 4E code means
The washer is not receiving water correctly. Samsung groups 4C, 4E, nF, and related variants under a not-filling or water-supply problem.
This code points to a problem category. It does not prove that a specific internal part has failed.
Do these in order
Safe checks to try
- 1
Confirm both water valves are open
Check that the hot and cold supply valves are fully open. Some cold-labelled cycles can still use a small amount of hot water.
What to look for: A closed or partly closed valve can restrict filling. - 2
Inspect the supply hoses
Look behind the washer without moving it unsafely. Make sure the hoses are not sharply bent, crushed, or twisted.
What to look for: Straighten only accessible hose bends. Stop if a hose is damaged or leaking. - 3
Check hot and cold connections
Confirm that the hot hose reaches the hot inlet and the cold hose reaches the cold inlet.
What to look for: Swapped lines can cause related hot and cold supply errors. - 4
Retry once
Restore the water supply, power the washer, and start a short cycle.
What to look for: If the code returns, do not keep resetting it without fixing the cause.
Stop and arrange service when
Stop if a hose is leaking, a valve is damaged, water is near electrical connections, the washer must be pulled out unsafely, or the code returns after the visible checks.
Source provenance
Official sources
These links support the code meaning and safe first checks. Use the manual for your exact model when instructions differ.
See something unclear or incorrect?
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