Appliance Resolve

Troubleshooting index

Appliance problems

Choose the appliance, then the problem that best matches what you can observe. Start with checks that do not require opening the machine.

Washing machine

Washing machine problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open washing machine hubMaintenance guide
Washing machine not drainingWater remains in the drum or the cycle stops before spin.Washing machine not fillingLittle or no water enters the washer.Washing machine not startingThe controls or cycle will not begin.Washing machine not spinningClothes remain wet or the final spin does not complete.Washing machine shakingThe washer vibrates, bangs, or walks.Washing machine leakingWater appears under, behind, or in front of the washer.Washing machine smells badMusty or mildew odors return after washing.Washing machine door will not openThe door or lid stays locked after the cycle.Washing machine stops mid-cycleThe cycle pauses or ends before completion.

Dishwasher

Dishwasher problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open dishwasher hubMaintenance guide
Dishwasher not drainingWater remains in the bottom after the cycle.Dishwasher not fillingLittle or no water enters.Dishwasher not startingThe controls respond but the cycle does not begin.Dishwasher not cleaningFood, film, or detergent remains.Dishwasher leakingWater appears at the door, under the unit, or in the sink cabinet.Dishwasher not dryingDishes remain wet after the cycle.Dishwasher smells badFood or stale-water odors remain inside.Dishwasher detergent not dissolvingDetergent remains in the cup or on the tub.

Dryer

Dryer problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open dryer hubMaintenance guide
Dryer not heatingThe drum turns but the load stays cold or damp.Dryer not startingThe display, controls, or motor will not start.Dryer takes too longThe load remains damp after a full cycle.Dryer drum not turningThe dryer hums, clicks, or runs without drum movement.Dryer overheatingThe cabinet, load, or room becomes unusually hot.Dryer squeaking or grindingA repeated squeak, scrape, or grind occurs while tumbling.Dryer stops mid-cycleThe dryer shuts off before the selected cycle ends.Dryer burning smellA hot, electrical, plastic, or scorched odor appears.

Refrigerator

Refrigerator problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open refrigerator hubMaintenance guide
Refrigerator not coolingThe fresh-food and freezer sections are warming.Ice maker not workingThe bin stays empty or ice production slows.Refrigerator leaking waterWater appears under or inside the refrigerator.Refrigerator making noiseBuzzing, rattling, clicking, or knocking becomes unusual.Freezer not freezingFrozen food softens or the alarm appears.Freezer cold but refrigerator warmThe freezer stays cold while fresh food warms.Water dispenser not workingWater flow stops or becomes unusually slow.Refrigerator or freezer frost buildupFrost or condensation repeatedly collects inside.

Range and oven

Range and oven problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open range and oven hubMaintenance guide
Oven not heatingThe oven does not reach the selected temperature.Oven temperature inaccurateFood cooks too fast, too slowly, or unevenly.Oven not turning onThe display or oven function will not start.Electric burner not heatingA surface element stays cold or heats poorly.Gas burner clicking but not lightingThe igniter clicks but the burner does not light normally.Oven door will not unlockThe door remains locked after a cycle or power event.Range or oven tripping breakerThe circuit trips during startup or heating.

Microwave

Microwave problems

Choose the closest symptom, or open the appliance hub for the full reference path.

Open microwave hubMaintenance guide
Microwave not heatingThe unit runs but food does not warm normally.Microwave not turning onThe display is blank or the unit will not start.Microwave sparkingVisible arcing or sparks appear during operation.Microwave turntable not workingThe tray does not rotate during a normal cooking cycle.Microwave door will not closeThe door will not latch or sit normally.

Before replacing a part

Use the exact model when the first checks do not resolve it

Symptoms can look similar across products while the correct access point, reset procedure, filter location, code meaning, and service instruction differ by model. Record the full model number before ordering parts or following model-specific instructions.

Find the model numberOpen the official manual finderRecord what you observed