General owner-safe guideUpdated July 2026

Dishwasher not draining

Water remains in the bottom after the cycle, or a drain error appears.

Start hereTurn the dishwasher off before reaching into the tub.

Try these checks in order

Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.

  1. 1

    Cancel and drain

    Close the door and use Cancel or Drain according to the control label. A cycle interrupted before the drain stage can leave water.

    What you want: The drain pump runs and the water level falls.
  2. 2

    Clean the removable filter

    Remove the lower rack. Follow the model manual to lift and rinse only the owner-removable filter. Watch for glass.

    What you want: The filter and sump opening are clear.
  3. 3

    Check the sink drain

    Run the kitchen faucet and confirm the sink drains normally. A blocked sink or shared trap can stop dishwasher drainage.

    What you want: The sink drains quickly.
  4. 4

    Check a new disposal connection

    If a garbage disposal was installed recently, confirm the dishwasher inlet knockout was removed by the installer.

    What you want: The disposal inlet is open and connected.
  5. 5

    Inspect the visible drain hose

    Look under the sink for a kink, crush point, loose connection, or missing high loop where required.

    What you want: The hose has a smooth, supported path.

Stop and arrange help when

  • There is broken glass, sharp metal, or chemical cleaner in the standing water.
  • Water leaks near wiring, the plug, or the control area.
  • The pump grinds, smells hot, or the breaker trips.
  • The hose or pump requires cabinet or floor disassembly.

If the problem remains

Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.