Try these checks in order
Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.
- 1
Note when the leak starts
Dry the floor. Run no more than a brief supervised test only when water is away from electricity. Note whether it leaks while filling, washing, or draining.
What you want: The timing points to the inlet, door, or drain path. - 2
Check inlet hose connections
Inspect the tap and washer connections for drips. Hand tighten only if the manual permits it. Replace damaged washers or hoses.
What you want: Connections remain dry during filling. - 3
Inspect the drain hose
Look for splits, loose clamps, overflow at the standpipe, or a hose that has fallen out.
What you want: The hose is secure and the household drain accepts water. - 4
Use the correct detergent amount
High-efficiency washers require HE detergent. Excess suds can escape through vents or the door.
What you want: The detergent type and amount match the manual. - 5
Clean the visible door seal
On front-load models, remove lint or small items from the visible gasket. Do not pull or remove the seal.
What you want: The sealing surface is clean and undamaged.
Stop and arrange help when
- Water is near an outlet, plug, cord, or control panel.
- A hose is split, bulged, or spraying.
- The door glass, tub, or cabinet is cracked.
- The leak comes from inside the cabinet.
If the problem remains
Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.
See something unclear or incorrect?
Send the page link, appliance model, and the detail that needs review.