Try these checks in order
Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.
- 1
Confirm power
Press Power once. Check that the plug is fully seated and test the outlet with a small lamp only if the outlet is dry and easy to reach.
What you want: The display or control lights turn on. - 2
Reset the controls
Unplug the washer for one minute, then reconnect it. Use the breaker only if the plug is not safely accessible.
What you want: The control panel restarts without an error. - 3
Close the door or lid
Move clothing away from the latch and close it firmly. Do not slam it.
What you want: The door sits flush and the latch area is clear. - 4
Check Control Lock and Delay Start
Look for a lock symbol or delayed start time. Use the model manual to cancel the setting.
What you want: No lock or delay indicator remains. - 5
Hold Start as directed
Some models require Start to be held for two or three seconds. Follow the label beside the button.
What you want: The door locks and the cycle begins.
Stop and arrange help when
- The plug, cord, or outlet is hot, discolored, wet, or damaged.
- The breaker trips again after one reset.
- There is smoke, sparking, or a burning smell.
- The door lock is damaged or must be forced.
If the problem remains
Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.
See something unclear or incorrect?
Send the page link, appliance model, and the detail that needs review.